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Like most banks in the country, Standard Chartered Bank Kenya has partnered with MPESA to allow its customers to conveniently receive money and pay via Lipa Na MPESA or make credit card payments via MPESA. All it takes is the Standard Chartered Paybill number.
To pay for goods and services and transfer money from one’s MPESA wallet to a StanChart Bank account, use Paybill number 329329. However, for StanChart credit card payments, use the Paybill number 329110.
So, the Paybill number choice depends on the transaction type you want to do, and I’ll discuss how to pay with both Paybill numbers in a few. Moreover, I’ll highlight the various charges you can expect to incur, among other important information.
Here’s what we shall talk about:
- What is the Standard Chartered Paybill number?
- How do you transfer money from MPESA to Standard Chartered Bank using a Paybill number?
- What are the charges for transferring money from MPESA to StanChart?
- How do you make StanChart credit card payments using Paybill?
- How do you withdraw from StanChart Bank to MPESA?
- What are the charges for withdrawing money from StanChart Bank to MPESA?
- How do you transfer money from StanChart Bank to other banks?
- How do you contact StanChart Bank Kenya?
Here we go!
What Is the Standard Chartered Paybill Number?
Usually, there are two Standard Chartered Bank Paybill numbers, which serve different purposes, and they are as follows:
Option 1 – Paybill Number 329329
Consider using the Standard Chartered Bank Kenya Paybill number 329329 when doing any of the following:
- Paying for bills (electricity, water, Pay-Tv, among others) using MPESA into a StanChart Bank account
- Buying goods using MPESA into a StanChart Bank account
- Transferring money from your MPESA account into your StanChart Bank account or that of another person
Option 2 – Paybill Number 329110
Consider using the Standard Chartered credit card Paybill number when loading money into your StanChart Bank account using MPESA.
How Do You Transfer Money from MPESA to Standard Chartered Bank Using Paybill Number?
Remember, you need the Paybill number 329329 to transfer money from MPESA into a StanChart Bank account. Overall, here’s how to move money from MPESA to bank account:
- Go to MPESA on your mobile phone and then ‘Lipa Na MPESA.’
- Choose ‘Paybill’ and then ‘Business Number.’
- Enter the Business Number 329329 and press OK.
- Input the recipient’s 13-digit StanChart Bank account number and press OK
- Enter the amount to send and press OK
- Enter your MPESA PIN and press OK
What Are the Charges for Transferring Money from MPESA to Stanchart?
Ideally, you incur the exact MPESA Paybill transaction charges as any other when transferring money from MPESA to StanChart Bank. As of the time of writing this post, here are the Stanchart Paybill charges:
| Transfer Amount (Ksh) | Charges (Ksh) |
| 1 – 100 | Free |
| 101 – 500 | 7 |
| 501 – 1,000 | 13 |
| 1,001 – 1,500 | 23 |
| 1,501 – 2,500 | 33 |
| 2,501 – 3,500 | 53 |
| 3,501 – 5,000 | 57 |
| 5,001 – 7,500 | 78 |
| 7,501 – 10,000 | 90 |
| 10,001 – 15,000 | 100 |
| 15,001 – 20,000 | 105 |
| 20,001 – 250,000 | 108 |
How Do You Make Stanchart Credit Card Payments Using Paybill Number?
While you need Paybill number 329329 to deposit money from MPESA to StanChart Bank and pay bills, you need Paybill number 329110 to load funds into your StanChart Credit card.
Here’s how to go about it:
- Go to MPESA on your mobile phone and then ‘Lipa Na MPESA.’
- Choose ‘Paybill’ and then ‘Business Number.’
- Enter the Business Number 329110 and press OK.
- Input the recipient’s StanChart credit card number as the account number and press OK.
- Enter the amount and press OK.
- Enter your MPESA PIN and press OK
How Do You Withdraw from Standard Chartered Bank to MPESA?
Now, not only does Stanchart Bank allow you to transfer money from MPESA, but you can also do the opposite (withdraw from Stanchart Bank to MPESA). However, unlike the first case, you don’t need the Paybill number here.
Here’s how to withdraw from Standard Chartered Bank to MPESA:
Option 1 – Using the Standard Chartered Mobile App
Follow these steps to withdraw money from Stanchart Bank to MPESA using the Standard Chartered mobile app:
- Log into the Stanchart Bank mobile app
- Go to ‘Payments’ and choose ‘One-Time Bill Payments’
- Select ‘Mobile Money’ and then ‘MPESA’
- Enter the recipient’s MPESA number
- Select the Stanchart Bank account to transfer from
- Enter the amount to transfer and its description
- Tap on ‘Continue’ and confirm the details
- Tap on ‘Continue’ one more time and input the OTP you receive via SMD
- Click ‘Confirm’ to complete the fund withdrawal
About the Stanchart Bank Mobile App
Overall, there’s a lot you can do with the Stanchart Bank mobile app, making it an integral part of Standard Chartered mobile banking. According to Standard Chartered Bank Kenya, there are over 68 functions on the app, and here are just some of the things you can do with it:
- Open a Stanchart Bank account without visiting a Standard Chartered Bank brand in person
- Access essential bank account details on the go, such as savings, loans, credit cards, and term deposits
- Invest in mutual funds and government bonds, among many other investment opportunities
- Transfer funds to local banks using PesaLink
- Transfer or receive funds from other banks outside the country using World Remit
- Withdraw money from your Stanchart Bank account into your mobile money (MPESA or Airtel Money) wallet
- Buy airtime locally (Safaricom, Airtel, or Telkom)
- Update or change your mobile banking profile
- Pay for utilities such as Pay-Tv, water, and electricity, among others
- Request statements
- Account closure
- Checkbook requests
- Service requests
- Locate Stanchart Bank ATMs around you
- Buy insurance (home, travel, and home insurance)
- Scan to pay for goods and services using QR Scan
Option 2 – Using the USSD Code *722#
You can also use the USSD code *722# if you can’t access the Stanchart Bank mobile app. Just dial the USSD code and follow the prompts. You, however, must first be registered for Stanchart Bank online or mobile banking to use the service.
What are the Charges for Withdrawing Money from Stanchart Bank to MPESA?
While MPESA to Stanchart Bank charges are similar to the standard MPESA Paybill charges, the transaction charges for doing the reverse differ.
Here are the Standard Chartered Bank M-PESA transfer charges as of February 2024:
| Amount Withdrawn (Ksh) | Charges (Ksh) |
| 1 – 100 | Free |
| 101 – 500 | 11 |
| 501 – 1,000 | 15 |
| 1,001 – 1,500 | 18 |
| 1,501 – 2,500 | 25 |
| 2,501 – 3,500 | 35 |
| 3,501 – 5,000 | 47 |
| 5,001 – 7,500 | 57 |
| 7,501 – 20,000 | 67 |
| 20,001 – 150,000 | 70 |
Note
The above Bank to MPESA charges also apply to Stanchart Bank to Airtel Money transfers, mobile banking, and online banking.
Other Charges
In addition to the transfer and withdrawal charges shared above, here are other charges you may encounter when transacting with StanChart Bank Kenya:
| Transaction | Charges (Ksh) |
| Online international transfers | Free |
| Online banking access | Free |
| Mobile banking access | Free |
| Bill payments | Ksh 30 |
| School fees | Ksh 50 |
| Merchants | Ksh 75 |
How Do You Transfer Money from Stanchart Bank to Other Banks?
Stanchart Bank generally allows you to transfer money to other local banks as well as internationally. Let’s see the two options:
Transfer to Local Banks with PesaLink
PesaLink is a 14-hour interbank digital payment solution that allows you to transfer money between local banks easily, quickly, and inexpensively.
Here’s how to transfer money from Standard Chartered Bank to other banks:
Option 1 – PesaLink Through USSD *722#
Just follow these steps:
- Dial *722# on your mobile phone
- Enter your Stanchart Bank mobile banking PIN
- Choose PesaLink
- Opt to ‘Send to Phone’
- Pick ‘Self-Account’ and then ‘From Account.’
- Enter the recipient’s mobile number (starting with 254)
- Select the recipient’s local bank
- Enter the amount to transfer and the reason for the payment
- Confirm the details
Option 2 – PesaLink Through Standard Chartered Online Banking
You can also use the Stanchart Bank online banking platform to send money to other banks using PesaLink.
Here’s how to go about it:
- Log into the Stanchart Bank online banking portal
- Locate ‘Local Transfer’ on the dashboard
- Tap on ‘Add Beneficiary’ and choose ‘Local Other Bank Beneficiary’ as Beneficiary Type
- Choose ‘Mobile Number’ as the account type
- Populate the mandatory field
- Enter the OTP you get on your mobile phone to complete a successful PesaLink registration and linkage.
- Return to the dashboard and click ‘PesaLink Pay to Mobile.’
- Select the recipient’s bank
- Ensure the ‘PesaLink Radio Button’ is active
- Enter the transfer amount and tap ‘Next.’
- Confirm the details and tap on ‘Submit’ to complete the transfer
PesaLink Charges
Here are the charges for transferring money from Stanchart Bank to other local banks using PesaLink:
| Transfer Amount (Ksh) | Charges (Ksh) |
| 10 – 500 | Free |
| 501 – 10,000 | 40 |
| 10,001 – 50,000 | 80 |
| 50,001 – 100,000 | 120 |
| 100,001 – 200,000 | 160 |
| 200,001 – 500,000 | 200 |
| 500,001 – 999,999 | 250 |
International Money Transfer with World Remit
If you want to receive money into your Stanchart Bank account from anywhere in the world, you can do so via World Remit. World Remit allows you to receive up to USD 19,000 or its Kenya Shillings equivalent.
You can log into the World Remit website or mobile app and follow these steps to transfer money to a local Stanchart Bank account:
- Choose ‘Bank Deposit’ under ‘Send to’
- Set the payout network as ‘Deposits to Any USD Account’ or ‘Deposits to Any KES Account.’
- Enter the amount to transfer
- Log into your account or set up one
- Input the recipient’s details or pick from an existing list
- Tap on ‘Pay Online’ and wait for the transfer to go through
How Do I Contact Standard Chartered?
You can contact Stanchart Bank Kenya using any of these options:
- Physical Address: Client Contact Centre, Standard Chartered at Chiromo Level 4 48, Westlands Road
- Postal Address: PO Box 30003 – 00100, Nairobi
- Telephone: +254 703 039 900 or +254 203 29390
- Email: Ke.Service@sc.com
- Live Chat: Click on the ‘Click to Chat’ button on the website’s homepage
Concluding Thought:
Generally, you can use the Standard Chartered Paybill number 329329 when paying a Stanchart Bank merchant using Lipa Na MPESA for goods and services and depositing money into your Stanchart Bank using MPESA. On the other hand, use the Paybill number 329110 when loading money into your Stanchart Bank credit card using MPESA.
In case of issues, contact the Stanchart Bank Kenya customer desk using the contact details I’ve shared. You can expect them to help clear the concern.
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