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Dreamline Express Limited is one of the comfiest, most reliable, and safest bus companies traversing Kenya. You can catch one of its buses anywhere from the coastal towns of Malindi and Mombasa to the furthest counties of Kakamega and Busia and even across the border. Today, the Dreamline online booking process is more seamless than ever.
You can book a Dreamline bus online on the company website, through the Dreamline app, and by calling the booking office. In each case, I’ll share the exact steps to successfully get a seat and board this modern, classy bus.
Overall, Dreamline offers three bus classes at different prices. We have the normal class, which is for anyone on a Budget, and even though it’s just for ordinary people, its comfort is like no other.
The second class is the business class, which sometimes goes for the exact fare pricing as the regular class. Here, however, you get slightly more amenities than the regular class.
At the peak is the VIP lounge, where you get everything you wish on a bus. You get to sit alone and enjoy your entertainment screen, ample air conditioning, water, tea, GPS tracking, newspaper, Wi-Fi, and phone charging port, to name a few.
So, Dreamline is the way to go for anyone who wants to travel in style! But of course, you may need to pay something extra, and I’ll share the regional routes and fare prices with you so that you know what to expect when you start with the online booking.
But first, let me explain how to do the booking online.
In a hurry? Below is an overview of the Dreamline bus regional routes and fare prices when creating this article (April 2nd, 2024).
Dreamline Online Booking Prices Kenya and Routes Overview
| – | From | To | Normal Class | Business Class | VIP |
| 1 | Nairobi | Busia | Ksh 2,100 | Ksh 2,100 – Ksh 2,200 | Ksh 2,500 – Ksh 2,600 |
| 2 | Nairobi | Malaba | Ksh 1,800 | Ksh 2,100 | Ksh 2,400 |
| 3 | Nairobi | Eldoret | Ksh 1,800 | Ksh 1,800 | Ksh 2,400 |
| 4 | Nairobi | Kisumu | Ksh 1,800 – Ksh 2,100 | Ksh 1,800 – Ksh 2,400 | Ksh 2,400 – Ksh 2,800 |
| 5 | Nairobi | Mombasa | Ksh 1,800 – Ksh 2,100 | Ksh 1,800 – Ksh 2,200 | Ksh 2,100 – Ksh 2,600 |
| 6 | Nairobi | Bungoma | Ksh 1,800 | Ksh 1,800 | Ksh 2,400 |
| 7 | Nairobi | Mtito Andei | Ksh 1,800 – Ksh 2,100 | Ksh 1,800 – Ksh 2,200 | Ksh 2,100 – Ksh 2,600 |
| 8 | Nairobi | Voi | Ksh 1,800 – Ksh 2,100 | Ksh 1,800 – Ksh 2,200 | Ksh 2,100 – Ksh 2,600 |
| 9 | Nairobi | Mtwapa/Nyali | Ksh 1,800 – Ksh 2,100 | Ksh 1,800 – Ksh 2,200 | Ksh 2,100 – Ksh 2,600 |
| 10 | Nairobi | Malindi/Kilifi/Watamu | Ksh 2,200 | Ksh 2,600 | Ksh 3,000 |
| 11 | Nairobi | Kisii/Kendu Bay/Homa Bay | Ksh 1,600 | – | – |
| 12 | Mombasa | Nairobi | Ksh 2,000 | Ksh 2,100 | Ksh 2,400 |
| 13 | Mombasa | Busia | Ksh 2,800 | Ksh 2,800 | Ksh 3,100 |
| 14 | Mombasa | Malaba | Ksh 2,700 | Ksh 2,800 | Ksh 3,000 |
| 15 | Mombasa | Kitale | Ksh 2,800 | Ksh 2,800 | Ksh 3,000 |
| 16 | Mombasa | Kisumu | Ksh 2,800 | Ksh 2,800 | Ksh 3,100 |
| 17 | Mtwapa | Nakuru | – | Ksh 2,300 | Ksh 3,000 |
| 18 | Malindi | Nakuru | Ksh 2,300 | Ksh 2,400 | Ksh 2,700 |
| 19 | Mombasa | Kisii/Kendu Bay/Homa Bay | Ksh 2,300 | – | – |
| 20 | Mombasa | Mumias | Ksh 2,800 | Ksh 2,800 | Ksh 3,100 |
| 21 | Mombasa | Kakamega (Mumias Route) | Ksh 2,800 | Ksh 2,800 | Ksh 3,100 |
How to Book Dreamline Bus Online
Generally, there are three ways to book Dreamline bus online, and they are:
Option 1 – Via the Company Website
You can book a Dreamline bus online through the company website as follows:
- Go to the bus company website and choose your route
- Also, indicate your preferred date of travel and return date (optional)
- Click the ‘Search’ button to see available Dreamline buses and seats
- Click on ‘View Seats’ and pick your preferred ‘available’ seat
- Confirm the pricing, bus type, and class
- Specify your preferred boarding and dropping points from the available options and click ‘Continue.’
- View the ‘Trip review’ snapshot and click on ‘Continue’ once again
- Sign up by email or continue as a guest
- Fill out the passenger contact details (including the name, gender, email, age, country code, mobile number, nationality, and ID)
- Proceed to pay via MPESA
- Follow the payment prompts until you receive your bus ticket number
- Go back to the ‘Print Ticket’ tab on the website to print out your ticket
- Enter the ticket number on the ‘Print Ticket’ bar, country code, and phone number, and click ‘Print Ticket.’
- Avail the ticket at the boarding point
Option 2 – Via the Company App
Dreamline also allows you to book a bus ticket online using its mobile app. Using the Dreamline app, you can book a ticket and earn redeemable credits, sometimes paying up to 25% less, thus saving on costs.
Here’s how to book a ticket using the Dreamline app:
- Download the Dreamline app from Google Play
- Install the bus company app on your phone and launch it
- Register for a customer account and sign in to your account
- Load the account with MPESA (which is optional)
- Go to the homepage and choose your route, preferred date of travel, and return date (optional)
- Tap on the ‘Search’ button to see available Dreamline buses and seats
- Tap on ‘View Seats’ and pick your preferred ‘available’ seat
- Confirm the pricing, bus type, and class
- Specify your preferred boarding and dropping points from the available options and tap ‘Continue.’
- View the ‘Trip review’ snapshot and tap on ‘Continue’ once again
- Fill out the passenger contact details (including the name, gender, email, age, country code, mobile number, nationality, and ID)
- Proceed to pay
- Follow the payment prompts until you receive your bus ticket number
- Go back to the ‘Print Ticket’ tab on the website to print out your ticket
- Enter the ticket number on the ‘Print Ticket’ bar, country code, and phone number, and tap on ‘Print Ticket’
- Avail the ticket at the pickup point
Option 3 – Via Phone Call
You can call the bus company to book a ticket using the Dreamline online booking contact number. However, they’ll need you to answer a few questions to help them book the ticket on your behalf and send it to you for printing.
Here are the Dreamline online booking contacts you can use:
- 0700 444 411
- 0710 444 411
- 0716 000 100
- 0702 444 422
Things to Note When Booking a Dreamline Bus Online
Dreamline allows you to choose the bus type you want, not just the class. You can settle for an AC or non-AC, a sleeper or semi-sleeper, or even a seater, which is fantastic.
Note also that Dreamline has an executive bus line known as Yutong Air, whose pricing is above the rest. Usually, there is no normal class for the Yutong Bus – apart from a few. Even so, the bus ticket costs more than the other buses.
But since you’ve to pay more for Yutong Air, you are entitled to amenities you don’t ordinarily get on other buses and the ultimate comfort.
Another important note is that Dreamline allows you to bring one child below five years with whom you can share the seat. If they are older than 5, you must book them a seat. You’ll also have to book a seat for your other kid(s) if you bring more than one, even if they are under five.
The bus company specifies under its terms and conditions that the bus ticket is only valid for the booked date and time. There are no refunds, and you cannot transfer, alter, or resell the ticket.
As for the luggage, you are only allowed up to 20 kg for free, but you must pay separately for any weight above that. Remember also that the luggage is carried at the owner’s risk. The bus company won’t be liable for breakages or losses.
Moreover, be at the pickup point at least 30 minutes earlier to avoid inconvenience and bring your printed ticket.
Dreamline Online Booking from Mombasa to Nairobi
A Dreamline bus ticket from Mombasa to Nairobi costs Ksh 2,000 – Ksh 2,400, depending on the class you settle for. For example, a regular or business class ticket starts at Ksh 2,000, while a VIP ticket starts at Ksh 2,400.
Note, however, that you may have to pay Ksh 2,500 – Ksh 3,000 for a ticket on the Yutong Air Bus, an exclusive Dreamline bus line, from Mombasa to Nairobi.
Dreamline Online Booking Near Nairobi
Dreamline has several pickups and dropping points in Nairobi, including Nairobi Town, Mombasa Road (Sema Plaza), Eastleigh, Mlolongo, and Machakos (technically not in Nairobi).
You can book a ticket from Nairobi to Kisumu, Malaba, Eldoret, Mtito Andei, Voi, Mombasa, Nyali, and Mtwapa starting from Ksh 1,800. You’ll, however, pay Ksh 1600 to Kisii, Kendu Bay, and Homa Bay and Ksh 2,200 to Malindi from Nairobi.
Dreamline Online Booking Mtwapa
If you want to book a Dreamline bus ticket from Mtwapa, you can book the bus heading to Nairobi or Nakuru. The Nairobi bus ticket from Mtwapa costs Ksh 2,100 for the regular or business class ticket and Ksh 2,400 for the VIP ticket. On the other hand, a ticket for a Mtwapa to Nakuru on Yutong Air costs Ksh 2,300 for business class and Ksh 2,800 for VIP.
Dreamline Online Booking Near Malindi
Dreamline has pickup and dropping points in Malindi town, Watamu, Gede, and Kilifi for those looking to travel to Nairobi, Nakuru, or all the way around. A regular bus ticket to Nakuru from Malindi goes for Ksh 2,300. In contrast, a business class and VP ticket go for Ksh 2,400 and Ksh 2,700, respectively.
Meanwhile, a Dreamline bus ticket from Malindi to Nairobi goes for Ksh 2,200 for the normal class, Ksh 2,600 for business class, and Ksh 3,000 for VIP.
Dreamline Online Booking Mombasa to Busia
Depending on the coach class, you can grab an executive-level Dreamline bus from Mombasa to Busia from Ksh 2,800 to Ksh 3,100. While you can get a regular or business ticket for Ksh 2,800, a VIP ticket from Mombasa to Busia will cost at least Ksh 3,100.
Dreamline Online Booking Mombasa to Kitale
Dreamline allows you to book a bus ticket from Mombasa to Kitale for Ksh 2,800 – Ksh 3,000, depending on the class. On the one hand, a regular or business class ticket costs Ksh 2,800; on the other hand, a VIP bus ticket price starts at Ksh 3,000.
Concluding Thought:
Above are the three options for a Dreamline online booking. You can do it via the company website, mobile app, or phone. Whichever option you choose, Dreamline has proven to be reliable and has a supportive customer desk. Thus, you can count on them for a comfortable adventure traversing our beautiful country of Kenya.
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